your general location (Africa, Asia, Europe, etc.).the browser you were using (including version).the type of device you were using (PC, Mac, iPad, etc.).To help us find and solve the issue as fast as possible, include : If you have problems after you submit your application: Use our web form and choose Technical difficulties as the type of enquiry. If you have problems before you apply (while you’re filling out your online application or uploading your documents): Use the Report a technical issue button at the top of your account. If you’re having problems with our forms, read about downloading and uploading forms and documents first. We want to know about any technical issues you’re having so we can help solve the issue. Starting November 8, 2019, you will not be able to log in using 'CHOICE Rewards MasterCard.' If you started an online application, submit it before November 8, 2019.
Change your sign-in partner if you're using 'Choice Reward MasterCard'
